The Sustainable Home Store FAQs
FAQs


Sustainable Products
Why is selecting the right bedding for me so important?
The average person spends nearly one third of their life in their bed. Choose from our selection of sustainable bedding products and sleep easy knowing your decision helped our planet.

Here are The Sustainable Home Store, we believe that sustainable living can become part of everyone's daily life, without compromising on style or quality and without breaking the bank.

How should I look after my bedding so it lasts?
Textile products are made from natural fibres and taking care of them in the right way will maximise their lifespan. All our products come printed with detailed care instructions on the packaging.

These include whether something is machine washable, suitable for the tumble dryer or even any ironing instructions. All these instructions are also found listed on our product pages.

I love the concept, can I design a sustainable bedding product for you?
We welcome any design suggestions to add to our bedding collections; please email them through to designs@sustainablehomestore.co.uk

If we decide to take your design into production we may even name the design after you!
Shipping
Do I need to pay for shipping?
We offer a FREE tracked Standard Shipping service on all of our products.

If you're in an exceptional rush, we offer a tracked Express Shipping service for just £3.99.

How quickly will I receive my order?
We want to unite you with your new purchase as soon as possible and so will deliver all Standard Shipping orders within 2-4 working days free of cost.

Orders placed with Express Shipping will be delivered withing 1-2 working days.

Can I track my order?
All orders are shipped via Royal Mail's Tracked service and may be tracked here - Royal Mail Tracking

Is it true that all the products are packaged in entirely plastic-free packaging?
Yes and we are very proud of this!
Returns
How can I return a product I have purchased?
Returns are rare but we understand its normal to change your mind about your purchase.

Here at The Sustainable Home Store we like to make the return/ exchange process as effortless as possible. Please visit our Returns Policy page for full details.
Trade Enquiries
Can I resell your products in my store?
We welcome trade enquiries for orders of 50+ pieces.

Please send through an online enquiry or email us on trade@sustainablehomestore.co.uk

Chambray Stripe Duvet Set

£34.00

Leopard Duvet Set

£34.00

Sadie Duvet Set

£34.00

Tropics Duvet Set

£34.00
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